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Pega Marketplace
SA CDH Integration
Provides SA tailored CDH application that interacts with Sales Automation to generate Next Best Offers.
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Overview
Pega Sales Automation integrates with Pega Customer Decision Hub(CDH) to generate top offers for clients based on defined suitability and eligibility conditions in the Pega Sales Automation user portal. Sales representatives can view the top offers and propose them to the potential prospects. This means you can turn every sales interaction into acquisition, retention, upsell, cross-sell, or nurture – into an opportunity to build customer trust and value. This can help businesses generate offers by providing real-time insights to help businesses personalize contact interactions. The hub updates itself whenever contact data is received, which can trigger new offers and messages as businesses learn more about contacts.
Key Features
- SACDH application built over CDH and is required to be installed on top of CDH application.
- Sales automation application interacts with SACDH application to synchronize contacts, generate offers.
- Supports both real time synchronization of contacts and batch synchronization of contacts.
- Holds the contact data model, offer data model tailored to the SA application.
Version
Compatible with
Pega Platform '24.2 Pega Customer Decision Hub Pega Sales AutomationProduct Owner
Aarthi Gandhi Bala KrishnaLast updated
January 21, 2025Product Capability
Enterprise Application Development