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NBA for Contact Centers in 9 Weeks

Deliver a fully functional MLP that allows delivery of AI driven Next Best Actions into a Call Centre Agent in 9 weeks

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Overview

Next Best Action For Contact Centers transforms customer interactions by delivering personalized experiences, reducing churn, driving revenue, enabling real-time decision making, proactive issue resolution, generating valuable insights, and allowing adaptability for continuous improvement. This results in increased customer satisfaction and overall business success.

Key Features

  • Personalization
  • Improved Customer Retention
  • Increased Cross-Sell and Up-Sell
  • Consistent Real-Time Decisions
  • Proactive Issue Resolution
  • Data-Driven Insights
  • Adaptability and Continuous Improvement

Resources

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Partner Name

Adqura


Tags


Offering Type

Packaged Service Offering
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