Main Digital Citizen Development Enablement Program (CDEP)

Main Digital understands the challenges organizations face as they empower business users and enable citizen development as an enterprise capability. And as the pace of digital transformation accelerates, so does the need to establish a strong foundation for citizen development programs.

Main Digital's Citizen Development Enablement Program (CDEP) service offering provides a structured approach to empower, enable, and support citizen developers as they automate business processes and develop low-code applications with Pega. Our framework enables organizations to establish enterprise capabilities at scale - all while maintaining a citizen-focused mindset.

Our packaged service offering includes: Program Development, Citizen Development Apprenticeship, Project Delivery Support, and Enablement Materials.

• Review Pega landscape, including infrastructure, licensing, and low-code readiness
• Define and refine governance and operating models
• Interview program sponsors to determine strategic objectives and expected program outcomes
• Determine citizen developer roles and training paths
• Identify and assess prospective citizen developer skillsets
• Assign self-paced training curriculum
• Create client-specific training exercises
• Conduct instructor-led lifecycle training (discover, implement, and operate)
• Establish preliminary project success criteria
• Identify and scope initial citizen developer projects
• Coach citizen developer group through delivery
• Pega lifecycle playbook and RACI
• Custom discovery, implementation, and operations guidebooks and templates
• Completed project deliverable examples