Support Article
Error message after work object is resolved
SA-73178
Summary
When calling the FinishAssighment explicitly from a custom activity to resolve a work object, the status changes to Resolved-Completed. However, the Perform harness displays an error message instead of the Confirm harness.
Error Messages
Not Applicable
Steps to Reproduce
- Configure a process flow with two assignments.
- Click Submit on the second assignment with a custom Submit button which calls an activity.
- Configure that activity to call FinishAssignment. The work object's status changes to Resolved-Completed. However, the Perform harness displays with the error message.
Root Cause
An issue in the custom application code or rules.
The custom activity was configured incorrectly to call the FinishAssignment.
Resolution
Perform the following local-change:
Call the Finish Assignment action on click of the custom Submit button.
Published May 1, 2019 - Updated December 2, 2021
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