Support Article
Rest service call creates multiple unauthenticated Requestors
SA-16965
Summary
There are multiple REST-Service calls to PRPC.
Error Messages
Not Applicable
Steps to Reproduce
REST-Service call with put method.
Root Cause
A defect or configuration issue in the operating environment.
Resolution
Perform the following local-change:
This issue only happens once the Pega server is behind a load balancer. Further debugging reveals that a duplicate http request is generated (likely due to a redirect in the load balancer) before reaching Pega servers. Suggest further investigation for the upstream components (independent of Pega server) in the environment.
Published January 31, 2016 - Updated October 8, 2020
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