Support Article
Compatibility issue with Internet Explorer 11
SA-18055
Summary
Some components of custom portal in user interface of a section are not compatible in IE 11, but when it opened in compatible mode of IE 11, it works fine.
Root Cause
PRPC 6.2 SP2 portal are not HTML-5 compliance and so there are issues with that.
Resolution
Inform system administrator to enable the Borwser to run all the Intranet sites in Compatibility view by following these steps.
1. IE> Tools > Compatibility view Setting > Display intranet sites in compatibility view and enable checkbox.
2. In your custom portal, enable the meta tags to render it in IE-9 see the msdn link on how to use this :
https://msdn.microsoft.com/library/hh869300(v=vs.85).aspx
Also Support Guide link : https://pdn.pega.com/documents/platform-support-guide-prpc-5x-and-6x
Published January 31, 2016 - Updated October 8, 2020
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