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Support Article

Attach Drag and drop files functionality does not work in IE 11

SA-81269

Summary



The Attachment Drag and drop files functionality does not work on the Internet Explorer 11 browser.


Error Messages



Browser does Not Support drag and drop


Steps to Reproduce

  1. Configure the pzMultiDragDropControlStandard control.
  2. Run the section with the Drag and Drop control in the Internet Explorer 11 browser.


Root Cause



An issue in the custom application code or rules.
In the user environment, ActiveX plugins are blocked to run on the Internet Explorer browser.



Resolution



Perform the following local-change since this control is developed on ActiveX to support the Internet Explorer browser:

Enable the ActiveX control support in the browser.

Published August 15, 2019 - Updated December 2, 2021

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