Support Article
Not Able to customize the Pega 7 Login Screen
SA-21917
Summary
Developer tried to customize the login screen using the steps mentioned in the article:
https://pdn.pega.com/customizing-pega-7-login-screen.
But Out-of-the-box (OOTB) PRPC login screen appears instead of customized screen.
Error Messages
No Error Message. But after performing all the changes it's still showing the same Pega 7 log in Screen.
Steps to Reproduce
Perform the steps mentioned in the following PDN link:
https://pdn.pega.com/customizing-pega-7-login-screen
Root Cause
The value of pxProcess.pxSystemName is PRPC in Developer system.
The requestor type instances of system name 'prpc' cannot be modified.
Resolution
Update the DSS setting prconfig/identification/systemName to the value 'pega' to resolve the issue.
Published April 15, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.