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Support Article

Unable to process work object due to pxFormatNumberError

SA-101357

Summary

Agent is unable to process work object due to pxFormatNumberError. Hence, the SLAs are running behind. This occurs post installing HFix-57593.


Error Messages



Problem invoking function: pega_uiengine_formatter.pxFormatNumber--(String,String,b587b3b1c87f03ce6672550a389d404fa, Locale cannot be NULL


Steps to Reproduce

Process work object as an agent.


Root Cause



A defect in Pegasystems’ code or rules. 

Resolution



Apply HFix-60496.

 

Published June 5, 2020 - Updated October 8, 2020

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