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Support Guide: How To Reopen a Support Request
Troubleshooting | November 1, 2014 | 01:36
In this Global Customer Support (GCS) video, I'll show you how to reopen a Support Request from the My Support Portal and provide necessary diagnostic information.
About this Series
Troubleshooting videos walk users through common problems, provide step-by-step solutions and offer tips for effective troubleshooting. They can help provide users seeking assistance and insights into resolving technical issues.