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Support Article

Error when inviting people to the application in Pega Express

SA-56981

Summary



Error occurs when inviting people to the application in Pega Express.


Error Messages



Oops! The default email account needs to be configured for invitations to work


Steps to Reproduce

  1. Launch Pega Express
  2. Navigate to Users and attempt to add a user


Root Cause



An issue in the custom application code or rules. The email account was not configured.


Resolution

Perform the following local-change:

Configure the email account in Designer Studio by following the below article:

https://pdn.pega.com/sites/pdn.pega.com/files/help_v731/procomhelpmain.htm#basics/v6portal/landingpages/integration/email.htm


 

Published July 23, 2018 - Updated October 8, 2020

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