Support Article
Research Interaction is getting persisted to the DB
SA-1095
Summary
Developers are using Pega CPMHC framework, configured not to persist the WO in DB i.e. have explictly set pyTemporaryObject to true in the pyDefault DataTransform rule of their class. Earlier HFix-6873 and HFix-6962 were delivered after which the interactions were not getting persisted however now when any intent is clicked, it is getting persisted to the DB with the pzinskey 'PegaCA-WOrk-Interaction'.
Error Messages
NA
Steps to Reproduce
NA
Root Cause
Obj-Save in step 18 of activity PegaCA-Work-Interaction.CAStartFulfillmentTask in Ruleset PegaAppCA : 06-02-40
Resolution
Update CAStartFulfillmentTask, step18 having a when condition IsTemporaryObject, the issue is fixed.
HFix-9946
Tags:
Published January 31, 2016 - Updated December 2, 2021
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