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Support Article

Click and drag custom dashboard gadget does not work

SA-72436

Summary



The drag functionality The orange target indicators do not display while using the drag functionality. The left hand personalization pane overlaps with the portal content.




Error Messages

Not Applicable.


Steps to Reproduce

  1. Create a dashboard widget from scratch
  2. Add the widget to the dashboard in one of the available slots
  3. Move the widget up or down within the slot


Root Cause



A defect in Pegasystems’ code or rules.

The gadget contained a non-autogenerated section with a JavaScript code. Single line comments in the JavaScript code using // syntax resulted in issues.



Resolution

Perform the following local-change:

Use open and close, multiline comment syntax for comments in the
JavaScript code where comments are required.

For example use:

 
/* JavaScript comment */ 

instead of : 
 
// JavaScript comment 

 
 

Published March 20, 2019 - Updated December 2, 2021

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