Support Article
Close Dialog issue in Chrome
SA-6360
Summary
FS6.8 BA in Chrome(v18) , confirm dialog opened from MDI window is not getting closed on click of "ok" button. However, it gets closed in IE
Error Messages
NA
Steps to Reproduce
Login to the application using BA with Chrome browser
Root Cause
Custom code (say cashdrawer.js or *.jsp file), are not invoking cafescript.js file (used for Browser Agnostic code). In OOTB, this is done in cafecommon.js file and this file is used in any OOTB jsp file.
Resolution
- Add below code in this file at the start of the page in cashdrawer.js.
- Invoke closeDialog function in the close function of cashdrawer.js by passing the window object.
Published January 31, 2016 - Updated October 8, 2020
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