Support Article
Buttons in pyCaseActionAreaButtons have no labels on load
SA-7790
Summary
User has a section that includes the section pyCaseActionAreaButtons. A 'When' rule is set up for visibility of this section. The when rule functions properly to show the section or not, but when you go into this assignment the buttons are just small orange and grey squares, with no words/labels. If save or refresh of this section is done, the labels on the buttons show properly.
Error Messages
Not Applicable.
Steps to Reproduce
1. Create an assignment, with section. In the section, include pyCaseActionAreaButtons as a section at the bottom of the screen.
2. Add in a visibility when rule for this section. Go into this assignment and notice that the buttons should is like small squares with no words.
Root Cause
The root cause of this problem is a defect in Pegasystems’ rule pyCaseActionAreaButtons.
Resolution
This issue is resolved through the following local change:
1. Create a Data transform in the pre-processing step of the flow action and set the variable in the data transform as shown in the below image:-
Published January 31, 2016 - Updated October 8, 2020
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