Pega Business Excellence
Revolutionize customer-centric interactions with omni-channel conversations powered by Pega AI and analytics.
To drive maximum business value, your marketing and decisioning solution needs to be implemented correctly and supported by an organization able to take advantage of these capabilities using the right measurements and controls.
Best practice for
Technology Transformation
These assets and tools are designed to ensure that you are able to:
- Maximize business outcomes by taking advantage of Out of the Box capabilities
- Minimize implementation costs and risks by following well defined, standard implementation patterns and plans
- Maximize scalability and robustness by using standard infrastructure approaches
Technology resources
Best practice for
Organizational Transformation
These assets and tools are designed to ensure that you are able to:
- Maximize business outcomes by structuring an organization so that it is focused on optimizing every customer interaction
- Maximize operational efficiency and reduce time to market by implementing an operating model, processes, and governance that increase agility while managing risk
- Effectively control and optimize business performance through implementing the right measurement and test/control strategies
Organizational resources
Best practice for
Evaluation and Measurement
These assets and tools are designed to ensure that you are able to:
- Improve business operation through evaluation of Marketing and Decisioning capabilities, both technical and organizational
- Evaluate how much value an organization would get through implementation of new capabilities