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Support Article

716 startup on Windows OS with non-english locale fails



HFix-28946 is causing the issue with windows non-english locale. Errors are mentioned below.

Error Messages

• pyReportingTimeInterval:20150401T040000.000 GMT is not a valid date/time value
• Create Date/Time:20150407T133221.982 GMT is not a valid date/time value

Steps to Reproduce

After installing the HFix-28946, change the windows locale to non-english locale.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.

A date value is initialized with literals rather than using the Java API to initialize it based on the machine locale.


Type: Port a hotfix.
Hotfix details: HFix-29136.


Published August 24, 2016 - Updated October 8, 2020

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