Support Article
716 startup on Windows OS with non-english locale fails
SA-26989
Summary
HFix-28946 is causing the issue with windows non-english locale. Errors are mentioned below.
Error Messages
• pyReportingTimeInterval:20150401T040000.000 GMT is not a valid date/time value
• Create Date/Time:20150407T133221.982 GMT is not a valid date/time value
Steps to Reproduce
After installing the HFix-28946, change the windows locale to non-english locale.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
A date value is initialized with literals rather than using the Java API to initialize it based on the machine locale.
Resolution
Type: Port a hotfix.
Hotfix details: HFix-29136.
Published August 24, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.