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Support Article

Advanced Notes popup is not sized properly



When using the Advanced Notes functionality, user notices that when the ‘Add Note’ section is opened, the section is not maximized instead scroll bars are provided.

Error Messages

Not Applicable.

Steps to Reproduce

Open the Advanced notes screen.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


This issue is resolved through the following local-change:

Copy Data-WorkAttach-Note.AttachingScreenNote section into your custom ruleset and include a non-autogenerated section with the code below at the end of it.

pega.u.d.attachOnload(function() { 
setTimeout(function() { 
if(pega.u.e && pega.u.d.bModalDialogOpen){ 
}}, 50); 
}, true); 

Published July 29, 2015 - Updated October 8, 2020

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