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Support Article

Advanced view button not working the same in history

SA-55962

Summary



In PRPC 5.4, on clicking the History icon and clicking the Advanced view button, the History section expands and additional flow detail columns display in the History section.



Post upgrade to Pega 7.1.8, additional flow detail columns do not display in the History section. That is, the basic and the advanced view are the same.




Error Messages



Not Applicable


Steps to Reproduce

  1. Click the History and Attachment icons.
  2. Click the Advanced view button.


Root Cause



Not Applicable


Resolution

UI for History and Attachment was updated from PRPC 6 platform onwards. 
The Advanced view is deprecated. This is replaced by the Audit tab which displays granular case history details.



 
Suggest Edit

Published August 24, 2018 - Updated October 8, 2020

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