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Support Article

AES 3.4 server is not working fine with the PRPC 7.* nodes added

SA-8930

Summary



You are using AES 3.4 to monitor PRPC applications and getting the following error.

Error Messages





Steps to Reproduce



Not Applicable

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. 

Resolution



This issue is resolved through the following local change: Set these prconfig.xml settings on your AES instance and restart the JVM

<env name="services/maxRequestorChildren" value="50"/> 
<env name="alerts/PRThread/count/enabled" value="false"/> 

Published January 31, 2016 - Updated December 2, 2021

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