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Support Article

AES 3.4 server is not working fine with the PRPC 7.* nodes added



You are using AES 3.4 to monitor PRPC applications and getting the following error.

Error Messages

Steps to Reproduce

Not Applicable

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 


This issue is resolved through the following local change: Set these prconfig.xml settings on your AES instance and restart the JVM

<env name="services/maxRequestorChildren" value="50"/> 
<env name="alerts/PRThread/count/enabled" value="false"/> 

Published January 31, 2016 - Updated December 2, 2021

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