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Support Article

AES 7.1.7 prlogging.xml issue

SA-8500

Summary



User configured prlogging.xml at node (PRPC 6.3 SP1) to send SOAP to AESv7.1.7. Error in SystemERR.log and AES does not get the SOAP calls.

Error Messages



pegarules.keyring
[4/1/15 13:02:02:009 EDT] 00000007 SystemErr R Apr 1, 2015 1:02:02 PM null null
INFO: Stopping resource adapter
00000014 SystemErr R log4j:WARN No such property [debug] in com.pega.apache.log4j.varia.LevelMatchFilter.
00000014 SystemErr R log4j:WARN No such property [bufferSize] in com.pega.apache.log4j.varia.LevelMatchFilter.
.
.
.
00000014 SystemErr R log4j:WARN No such property [blocking] in com.pega.pegarules.priv.util.SOAPAppenderPega.
00000014 SystemErr R Unable to locate KeyringImpl keyring after trying:
<properties>
waslex-pegarules.keyring
naswaspegastg01-pegarules.keyring
pegarules.keyring


Steps to Reproduce



Start the node.

Root Cause



The root cause of this problem is defect/misconfiguration in the AES monitored nodes’ logging configuration. The port in EndPointURL was incorrect.

Resolution



This issue is resolved through the following Local-change:

​The SOAP port of the EndPointURL in the monitored nodes’ prlogging.xml was rectified.

Published June 12, 2015 - Updated December 2, 2021

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