Support Article

Agent and Agent Schedule link on error

SA-22549

Summary



From Pega developer portal user gets an error "Invalid Url used in Request" when user tries to open Agent Schedule.

User has following modification on prconfig.xml:

<env value="required" name="Initialization/SubmitObfuscatedURL"/>
<env value="true" name="Initialization/Urlencryption"/>
<env name="/initialization/ErrorOnInvalidThreadName" value="true" />
 

Error Messages



"Invalid Url as Request"

Steps to Reproduce

1. Open the developer portal.
2. Go to Records>SysAdmin>Agent Schedule.
3. Try to order the schedule and open a couple of agent schedule.


Root Cause



It is an expected behavior, because Obfuscated URL is supported for runtime and not design time.

Resolution



Here’s the explanation for the reported behavior: 

Pega does not support the following functional areas when URL Obfuscation is enabled:
  •  Developer portal​
  • External Assignment processing
  •  Importing any RAP
  • Creation of reports, category in Case portal

An enhancement request, FDBK-15129, has been created for consideration by Pega Product Management. 

 

Published April 30, 2016 - Updated October 8, 2020

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