Agent exception occurs due to Work-.Reassign OOTB activity
When transferring a case using the out-of-the-box Reassign activity, the agent fails. As a result, the nodes stop and an exception occurs.
Exception at : com.pega.pegarules.pub.clipboard.WrongModeException: The property pyWorkPage.pxFlow(pxAssignmentKey) was of mode String while com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getPageValue() was expecting Page mode.
Steps to Reproduce
Use the out-of-the-box Reassign activity to transfer the case.
A defect in Pegasystems’ code or rules.In the Work-Reassign activity (in Step 15), if the pxFlow property exists, then the newAssignPage.pxFlowName must also exist. If the property is absent, then invalid pages are created in the pyWorkpage.pxflow.