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Agent failure status not captured correctly in Data-Agent-Queue



Agent failure status is not captured correctly in the Data-Agent-Queue class.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Write an automation agent to check if an agent is down in the current node. If it is down, it will restart the agent
  2. Configure the Data-Agent-Queue class to get the list of all the agents for the specific ruleset on the node
  3. Use the Embed-Rule-FutureQueue class to get the details of each agent for that ruleset.
  4. Run the custom activity to get the agent details

Root Cause

There were scenarios where the pyFatalMessage property is not populated.


Perform the following local-change:

Use the following API instead of checking the pyFatalMessage property:, String, String) to get agent details.

Here's the example code used:

Map<String, Object> agentDetails = tools.getAgentUtils().getAgentDetailsForNode(RuleSetName,queueName, nodeName);

This map has agentStatus, fatalMessage, dateRun, and timetocComplete keys.


Published May 11, 2019 - Updated October 8, 2020

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