Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Autocomplete does'nt render list supplied by data page in Ipad



The configuration of the Autocomplete allow the selection of a data page.

At run-time the data page is loaded with the results but user noticed that it is not displayed, even if entering specific value present in list.

It works fine in a browser but not in the Hybrid app. The problem exists on an iPad.

Hybrid Container iPad 2 – iOS 9.3.5 but have also tested on iPad Air 2 – iOS 10.2 and Andriod 6.0.1 (all hybrid clients).

Error Messages

There is no error message displayed. When you start typing, the work 'Use' appears with the typed text.

No results are displayed.

Steps to Reproduce

  1. Create a section.
  2. Add an autocomplete control to the section. The source of the autocomplete should be a data page of any size.
  3. Use the default setting of the autocomplete. Must be run on a hybrid client.

Root Cause

A defect in Pegasystems’ code or rules.
ResultsCount size calculation is wrong in autocompleag.js file.


Apply HFix-31746.

Published February 20, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us