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Support Article

Autocomplete list of values is covering the search box



Pega Client Lifecycle Management for Financial Services for Corporate and Investment Banking (CLM for FS CIB) (8x) is built on PegaCLMFS (8x).

On entering text in the autocomplete Search box, the list of candidate values displays, however, it covers the Search box. Therefore, the user is unable to view the entered text. This occurs when performing a Client and a Case search in the Manager portal.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to the Manager portal.
  2. Enter text in the autocomplete Search box to search for a Client or a Case.

Root Cause

A defect in Pegasystems’ code or rules.
The CSS file application-custom-css in the PegaCLMFS-UI ruleset incorrectly set a negative top offset to the autocomplete.


Perform the following local-change:  
  1. Save As the application-custom-css file present in the PegaCLMFS-UI-08-01-01 ruleset.
  2. Search for 'div[node_name="pzRuntimeToolsTopBar"] + div .autocompleteAG.pz-po-c.lookupPO'. Two entries display above the DIV's.
  3. Remove both the blocks completely.
  4. Save the file.

Published December 2, 2021

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