The backing campaign could not be run
Error occurs when executing a segment.
The backing campaign could not be run. Please review the outbound schedule and try again.
Steps to Reproduce
- Edit the Outbound schedule to a date which is set a few minutes in the future.
- Save the Next Best Action (NBA).
- Navigate to Actions.
- Click Run.
The associated Campaign related to the NBA run was modified directly. Some Offers used in the strategy were not available anymore. This caused the NBA run failure.
As a local-change, create the missing Offers and validate the Campaign.
0% found this useful