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Support Article

Blank screen appears with 'Connection was reset' error message



Blank screen appears with an error message after refreshing the work object a second time.

Error Messages

The connection was reset

Steps to Reproduce

1. Open a work object.
2. When the work object opens, click ‘Action’ menu from top right corner and select ‘refresh’.
3. The work object is refreshed. Again click 'refresh' from 'Action' menu. A blank screen appears with an error message.


Install HFix-24159.

Published January 31, 2016 - Updated October 8, 2020

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