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Support Article

Blank space in UI 'Create Quick Correspondence' local action



Blank space in UI between the header and content when using the "Create Quick Correspondence" local action.

Error Messages

Not applicable

Steps to Reproduce

1. Create a Claim file.
2. Open Claim file.
3. Go to actions drop-down.
4. Select 'Create Quick Correspondence' under 'Obtain Police Report'. There is a gap between the Header "Create Quick correspondence" and the UI elements.

Root Cause

HTML : Work-.ActionInitNotifyQuick references CorrEdit HTML fragment. 

The CorrEdit HTML fragment initializes an ActiveX object having style 'Visibility: hidden'.


Update the style as below: 

<OBJECT classid=CLSID:ABA23149-06BA-440D-88FF-69203B966083 codebase=",2,0,40" id=OpenAuthor style="POSITION: absolute; LEFT: -1000px" viewastext><PARAM NAME="_ExtentX" VALUE="0"><PARAM NAME="_ExtentY" VALUE="0">

(or) Set display:none.

Published January 12, 2017 - Updated December 2, 2021

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