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Support Article

Blob reads from OOTB pyLoadMyCasesNested activity



Case Contents gadget's performance degrades when the application opens all the child work items to build the Case Contents page. The application has about 50 subcases.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a parent case with multiple child cases.
  2. Close the parent case.
  3. Enable the Tracer to reopen the parent case. While building the Case Contents page, BLOB is read for reading the child cases.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-50159.


Published April 2, 2019 - Updated December 2, 2021

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