Support Article
Browser stops responding when deleting attachment
SA-73189
Summary
In the Audit section, when deleting an attachment from the Attachment list, the browser does not respond for more than four to five minutes. However, the attachment is deleted.
Error Messages
Not Applicable
Steps to Reproduce
- Navigate to the Attachment list in the Audit section.
- Delete any attachment.
Root Cause
The column in the table for the Link-Attachment class was not indexed.
Resolution
Perform the following local-change:
Manually index the column in the database.
Published May 1, 2019 - Updated December 2, 2021
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