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Support Article

Browser stops responding when deleting attachment

SA-73189

Summary



In the Audit section, when deleting an attachment from the Attachment list, the browser does not respond for more than four to five minutes. However, the attachment is deleted.


Error Messages



Not Applicable


Steps to Reproduce

  1. Navigate to the Attachment list in the Audit section.
  2. Delete any attachment.


Root Cause



The column in the table for the Link-Attachment class was not indexed.


Resolution



Perform the following local-change:

Manually index the column in the database.


 

Published May 1, 2019 - Updated December 2, 2021

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