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Support Article

Built on application input does not render in Internet Explorer

SA-65427

Summary



After updating to Pega 7.4, in Designer Studio, the Built On input for the application screen does not render in the Internet Explorer 11 browser.


Error Messages



Not Applicable


Steps to Reproduce

  1. Install Customer Service for Insurance.
  2. Launch Application Definition page in Internet Explorer. Empty grids display.


Root Cause



A defect in Pegasystems’ code or rules.
pyGridNoResultsMessage section used the optimized code instead of the legacy code for dynamic layouts.



Resolution



Apply HFix-47558.


 

Published December 14, 2018 - Updated December 2, 2021

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