Support Article
Campaign fails when segment size increases
SA-42969
Summary
When the segment size is small, campaign completes succesfully. However, as the segment size increases, campaign fails.
Error Messages
Not Applicable
Steps to Reproduce
Unknown
Root Cause
User was updating campaign structure when it was in running state.
Resolution
Suspend the campaign before updating its structure in the Campaign Builder module.
Published November 9, 2017 - Updated December 2, 2021
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