Support Article
Cancel and Submit buttons do not display post upgrading
Summary
Pega 7.1.8 is upgraded to Pega 7.4. Cancel and Submit buttons display on clicking the Withdraw option on the Actions dropdown while creating a case on Pega 7.1.8.
Post upgrading to Pega 7.4, Cancel and Submit buttons do not display on selecting the Withdraw option from the Actions dropdown.
Error Messages
Not Applicable
Steps to Reproduce
Invoke pega.ui.HarnessActions.handleMenuAction on a button click using Runscript.
Root Cause
A software use or operation error. The section refreshed instead of the harness.
Resolution
Perform the following local-change:
Add a harness refresh after the script.
Published April 11, 2019 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.