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Support Article

Cancel and Submit buttons do not display post upgrading




Pega 7.1.8 is upgraded to Pega 7.4. Cancel and Submit buttons display on clicking the Withdraw option on the Actions dropdown while creating a case on Pega 7.1.8.
Post upgrading to Pega 7.4, Cancel and Submit buttons do not display on selecting the Withdraw option from the Actions dropdown.

Error Messages


Not Applicable

Steps to Reproduce


Invoke pega.ui.HarnessActions.handleMenuAction on a button click using Runscript.

Root Cause

A software use or operation error. The section refreshed instead of the harness.


Perform the following local-change: 
Add a harness refresh after the script.



Published April 11, 2019 - Updated December 2, 2021

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