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Support Article

Cancel and Submit buttons do not display post upgrading

SA-74488

Summary


 

Pega 7.1.8 is upgraded to Pega 7.4. Cancel and Submit buttons display on clicking the Withdraw option on the Actions dropdown while creating a case on Pega 7.1.8.
Post upgrading to Pega 7.4, Cancel and Submit buttons do not display on selecting the Withdraw option from the Actions dropdown.


Error Messages


 

Not Applicable


Steps to Reproduce


 

Invoke pega.ui.HarnessActions.handleMenuAction on a button click using Runscript.


Root Cause



A software use or operation error. The section refreshed instead of the harness.

Resolution



Perform the following local-change: 
Add a harness refresh after the script.

 

 

Published April 11, 2019 - Updated December 2, 2021

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