Support Article
Capture screen feature works incorrectly
SA-70557
Summary
The out-of-the-box Agile Workbench Capture screen feature works incorrectly with an extension installed. On clicking the Capture screen button, ‘Pega Screen and Video Capture is sharing your screen’ recorded message plays instead of the screen capture.
Error Messages
Not Applicable
Steps to Reproduce
- Click the Agile Workbench icon on the developer portal
- Click the Capture screen button
Root Cause
Issue with the installed extension on the Chrome browser.
Resolution
Perform the following local-change:
- Re-install the extension on the Chrome browser
- Clear the browser cache
Published January 31, 2019 - Updated December 2, 2021
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