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Support Article

On-change action for a dropdown is invoked incorrectly



The on-change action for a dropdown is invoked incorrectly when user embeds ChatMashup.

Error Messages

In Browser console: Uncaught TypeError: pega.util.Dom.findInnerText is not a function.

Steps to Reproduce

Configure a dropdown with an on-change event.

Root Cause

A defect in Pegasystems’ code or rules. The pzIncludeMashupScripts activity does not include pzpega_yui_extensions_plus.js as expected.


Perform the following local-change: 
Include the pzpega_yui_extensions_plus.js file in the ChatBot section.

Published April 8, 2020 - Updated December 2, 2021

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