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Support Article

Checkbox aren't being set/unset if user interacts in succession

SA-40475

Summary



There is a true/false type column in the grid, using checkbox control.

Sometimes some of the checkboxes setting/un-setting are not posted to clipboard.

Error Messages



Not Applicable


Steps to Reproduce



1. Log into Pega with sufficient rights.
2. Select individual check boxes, for random items in the list.
3. Observe list and notice that not all items were moved to the new worklist.


Root Cause



The time taken to process the Refresh section and server call was almost negligible hence there was no busyIndicator displayed.

But the delay was enough for user to click on another button.


Resolution



OnClick of button, call below functions in such a way that all the required actions come in between these two script actions:

function ChangeCursor(event){
document.body.style.pointerEvents = 'none';
$("body").css("cursor", "wait");
}


function ChangeCursorDefault(event){
document.body.style.pointerEvents = 'auto';
$("body").css("cursor", "default");

}
Suggest Edit

Published September 27, 2017 - Updated October 8, 2020

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