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Support Article

Circumstance rule is not picked up in Pega 7.2



Using Internet Application Composer (IAC), it is observed a circumstance rule is not being picked up when the gadget is being loaded.  

After a refresh, the circumstanced rule it is getting picked up.

Error Messages

Not Applicable.

Steps to Reproduce

Create a new work type via IAC link and check if harness based on circumstance is being used.

Root Cause

A software use or operation error.


Here’s the explanation for the reported behavior:
For the right harness to load, the application relies on a 
D_CPMPortalContext page to be populated before the harness is loaded.

An activity is calling directly a data transform pyDefault to get this populated but this is happening too late the first time.

If user gets this declare page directly populated via the CPMdummydatasource which is the defined as the source of the datapage, then it works fine; as the declare page is already populated when PRPC tries to load the harness.


Published April 12, 2016 - Updated December 2, 2021

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