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Support Article

CMIS rules improperly overridden by KYC

SA-20505

Summary



Some of the CMIS rule are overridden by the Know-Your-Customer (KYC) framework. This causes issues in the Case Lifecycle Management application because KYC is higher in the application ruleset stack.

Error Messages



Not applicable.

Steps to Reproduce



Install KYC.

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-26122.

Published March 5, 2016 - Updated October 8, 2020

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