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Users face intermittent connectivity issues while accessing the database. Whenever database connectivity is lost, the error message displays.

Error Messages

Caused by: The connection is closed.

Root Cause

A defect or misconfiguration in the PRPC operating environment 


Perform the following local-change:

Add the following parameters to the Tomcat context.xml file:

validationQuery="SELECT 1"


Published November 16, 2016 - Updated December 8, 2021

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