CPM Auto launch task script
SummaryAuto Launch configuration on intent not working.
Error MessagesNot Applicable
Steps to Reproduce
- Configure an intent as auto launch on Startup (in the criteria tab) and use an intent when condition for auto launch.
- Launch an interaction.
- It can be seen that the intent launches twice on launch of the interaction
Root CauseThere is a defect in Pegasystems’ code or rules.The issue is found in the rule "CPMAutoLaunchTasks"
ResolutionThe change needs to be done in the CPMAutoLaunchTasks rule and it is :
Published July 15, 2016 - Updated July 31, 2016