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Support Article

CPM Auto launch task script



Auto Launch configuration on intent not working.

Error Messages

Not Applicable

Steps to Reproduce

  1.  Configure an intent as auto launch on Startup (in the criteria tab) and use an intent when condition for auto launch. 
  2.  Launch an interaction.
  3.  It can be seen that the intent launches twice on launch of the interaction

Root Cause

There is a defect in Pegasystems’ code or rules.
The issue is found in the rule "CPMAutoLaunchTasks"


The change needs to be done in the CPMAutoLaunchTasks rule and it is :



Published August 1, 2016 - Updated December 2, 2021

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