Support Article

CPM Interaction portal - tab opening issues



Incorrect behavior of tabs observed in CPM Interaction portal. On clinking any link, the relevant UI screen is displayed on the Home tab instead of a new tab.

Error Messages

Not Applicable

Steps to Reproduce

1. Log in to CPM Interaction Portal.
2. Navigate to Manager Tools.
3. Click on any link. The relevant UI screen opens on the Home tab instead of a new tab.

Root Cause

This functionality is not yet available in the product.


This issue is resolved through the following local-change: 

Save-as pyAddRecentListItem data transform from Data- into CPM-Portal class. Set few properties specific to CS so that the focus, close, works fine and also does not create unnecessary data pages. Use when conditions to conditionally run CS logic for specific harness. Also set pxTrackThisDocument property in CPM-Portal class so that the harnesses from that class are tracked.

For example: add steps 1.4 and all its sub steps in the pyAddRecentListItem data transform.

After this add an activity where property-set is to .pxTrackThisDocument = true. And in the harness or section, add a pzlink to open a harness, and set this activity as preactivity. This opens this harness in a new tab in CPM interaction portal.

Published July 20, 2015 - Updated July 27, 2015

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