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CTI Link Engine for Cisco ICM conference issue with D party name



When using the CTI Link Engine for Cisco ICM, spurious parties beginning with the letter D are sometimes listed on conferences. It may not be possible to drop these parties from the conference.

Error Messages

Failed to drop the party [D123456]

Steps to Reproduce

Use CTI link Engine for Cisco ICM.

Root Cause

The root cause of this problem is in a third-party product, Cisco ICM.


If the party name begins with the letter 'D', then the issue is caused by a Cisco limitation and therefore this issue cannot be fixed inside PRPC.

Published November 9, 2015 - Updated December 2, 2021

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