Support Article
Custom mobile application doesn't show customized branding icons
SA-31789
Summary
After installing custom mobile application on iOS and Android, the custom icons uploaded are not shown on the device.
It instead shows the default Pega icon and splash screens.
Error Messages
Not applicable
Steps to Reproduce
Followed the steps provided in article 'https://pdn.pega.com/uploading-branding-assets or uploading-branding-assets' but still see the issue.
Root Cause
Customized branding-assets.zip file was organized incorrectly.
Resolution
Organizing customized branding-assets.zip file properly resolved the issue.
Published January 11, 2017 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.