Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Custom mobile application doesn't show customized branding icons

SA-31789

Summary



After installing custom mobile application on iOS and Android, the custom icons uploaded are not shown on the device.

It instead shows the default Pega icon and splash screens.


Error Messages



Not applicable


Steps to Reproduce



Followed the steps provided in article 'https://pdn.pega.com/uploading-branding-assets or uploading-branding-assets' but still see the issue.


Root Cause



Customized branding-assets.zip file was organized incorrectly.

Resolution



Organizing customized branding-assets.zip file properly resolved the issue.


 

 

Published January 11, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us