Support Article
Dashboard refresh is leaving a grey mask
SA-86236
Summary
In the Case Manager portal, on clicking the dashboard (in the menu on the left), the dashboard refreshes and displays with a gray mask over it. The user must click elsewhere for the mask to disappear.
Error Messages
Not Applicable
Steps to Reproduce
- Open the Case Manager portal.
- Click the Dashboard from the menu on the left.
Root Cause
An issue in the custom application code or rules.
Resolution
Perform the following local-change:
Add a new action Run script - removeScreenLayoutMask.
Published November 25, 2019 - Updated December 2, 2021
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