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Support Article

Data page does not refresh in Case Worker portal

SA-70261

Summary



Data page does not refresh in the Case Worker portal.    


Error Messages



Not Applicable


Steps to Reproduce

  1. Log in to the Case Worker portal
  2. Access multiple work objects and harnesses. View the accumulated thread level data pages through the Clipboard viewer

Root Cause



A defect in Pegasystems’ code or rules.

Resolution


 
  1. Apply HFix-49492
  2. Save as the pyRemoveThreadLevelPages activity in the application ruleset
  3. Add a logic to remove the thread level data pages
 






 

 

Suggest Edit

Published January 1, 2019 - Updated October 8, 2020

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