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Data page does not refresh in Case Worker portal



Data page does not refresh in the Case Worker portal.    

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to the Case Worker portal
  2. Access multiple work objects and harnesses. View the accumulated thread level data pages through the Clipboard viewer

Root Cause

A defect in Pegasystems’ code or rules.


  1. Apply HFix-49492
  2. Save as the pyRemoveThreadLevelPages activity in the application ruleset
  3. Add a logic to remove the thread level data pages



Suggest Edit

Published January 1, 2019 - Updated October 8, 2020

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