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Support Article

DatabaseException while running report in SFAHC 7.11

SA-28209

Summary



The report definition PegaHCSPM-Work-Opportunity-Ind.ID crmTotalOpportunitiesList in RS PegaHCSPM:07-11-01 is throwing the below exception.


Error Messages



2016-09-07 09:19:01,610 [:8443-22] [TABTHREAD1] [ ] [ FSAFW:01.01.01] ( rd.queryexec.SqlQueryExecutor) ERROR|[] user - An error occured on executing the query for the report definition - There was a problem getting a list: code: 8117 SQLState: S0001 Message: Operand data type varchar is invalid for sum operator.;com.pega.pegarules.pub.database.DatabaseException: There was a problem getting a list: code: 8117 SQLState: S0001 Message: Operand data type varchar is invalid for sum operator.;From: (H5AD27A6A179ACFBECE853D3C479BE401:) ; SQL: SELECT SUM("PC0".OpportunityAmount) AS "pySummaryValue(1)" , COUNT("PC0".pzInsKey) AS "pySummaryCount(1)" , MIN("PC0".CloseDate) AS "pySummaryDateTime(1)" , MAX("PC0".CloseDate) AS "pySummaryDateTime(2)" FROM dbo.pc_PegaHCSPM_Work_Opportunity "PC0" INNER JOIN dbo.pr_operators "Owner" ON ( ( "Owner".pyUserIdentifier = "PC0".pyOwnerUserID ) AND "Owner".pxObjClass = ? AND "PC0".pxObjClass = ? ) INNER JOIN dbo.PEGA_Work_Account "Acc" ON ( ( "PC0".AccountID = "Acc".pzInsKey ) AND "Acc".pxObjClass LIKE ? AND "PC0".pxObjClass = ? ) LEFT OUTER JOIN dbo.pc_index_workparty "Party" ON ( ( "Party".pxInsIndexedKey = "PC0".pzInsKey AND "Party".pxPartyRole = ? AND


Steps to Reproduce



Run the report definition PegaHCSPM-Work-Opportunity-Ind.ID crmTotalOpportunitiesList in RS PegaHCSPM:07-11-01 framework.


Root Cause



An issue in the custom application code or rules is identified as root cause of the issue.

The error message is because of data type mismatch of “OpportunityAmount” Property. 
The RUN SCRIPT step required before installing the SFAHC framework jars was not executed, due to which mismatch of data type error was occurring.

Resolution



Perform the following step to resolve the issue:

Execute the RUN SCRIPT step mentioned in user guide during the installation of the framework.



Published September 23, 2016 - Updated December 2, 2021

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