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Support Article

Delete button does not display for attachements



Delete button displays incorrectly on opening the Advanced link from an attachment.

Error Messages

Not  Applicable

Steps to Reproduce

Open the History and Attachment page.

Root Cause

A defect in Pegasystems’ code or rules.

The images/trash_disabled.gif binary file was not available.


Perform the following local-change: 
  1. Download the pzgreydelete binary file.
  2. Rename the file as trash_disabled.gif.
  3. Create a new binary file for trash_disabled.gif.
  4. Accept the trash_on binary as reference.

Published August 19, 2019 - Updated December 2, 2021

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