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Support Article

Designer Studio accessible through Manager portal

SA-43718

Summary



Designer Studio is accessible through the Manager portal. All the access groups that are present at division and organization levels are available in the switch application list.


Error Messages



Not Applicable


Steps to Reproduce

  1. Setup a user with access group and a default portal for the organizational unit
  2. Add few access groups in organization and division
  3. Login with created user and click on Operator > Switch Apps


Root Cause



A defect in Pegasystems’ code or rules. All access groups present at organization and division levels are added to the switch application list, without verifying if the operator has any access groups defined.



Resolution



Apply HFix-37027.


Published December 6, 2017 - Updated October 8, 2020

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