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Support Article

Disable Attachment option in client end Chat window



The requirement is to disable the Attachments option from the Chat window.

Error Messages

Not Applicable

Steps to Reproduce

Not Applicable

Root Cause

Not Applicable


Perform the following local-change:

As a local-change, follow the below steps to hide the Attachment icon:
  1. In the Chat package provided, open the Cascading Style Sheet (CSS) file at the below location.

  2. Search for the #fileUploadIcon CSS selector.
  3. Replace 'display: block;' with 'display: none;'.
  4. Save the CSS file.

Published January 17, 2019 - Updated December 2, 2021

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