Support Article
Disable Attachment option in client end Chat window
SA-62245
Summary
The requirement is to disable the Attachments option from the Chat window.
Error Messages
Not Applicable
Steps to Reproduce
Not Applicable
Root Cause
Not Applicable
Resolution
Perform the following local-change:
As a local-change, follow the below steps to hide the Attachment icon:
- In the Chat package provided, open the Cascading Style Sheet (CSS) file at the below location.
/server/public/stylesheets/customer/final/customerChat.css
- Search for the #fileUploadIcon CSS selector.
- Replace 'display: block;' with 'display: none;'.
- Save the CSS file.
Published January 17, 2019 - Updated December 2, 2021
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